Virtual executive assistant for small business owners, one dedicated person
Your inbox and calendar, run by one person who learns how you work.
Neon Link gives small business owners one dedicated, full-time executive and administrative assistant who runs your inbox and calendar, keeps your records and CRM current, processes orders and invoices, and answers routine customer and vendor questions. They work remotely from the Philippines on your US business hours, inside your Google Workspace or Microsoft 365. It costs $2,295 a month, month to month, with no setup fee.
Rates are pulled live from the system we run the business on. Page updated October 8, 2026.
What your Linker handles
- Run your inbox and calendar: schedule meetings and appointments and keep follow-ups moving
- Keep records, spreadsheets and your CRM accurate and current
- Process orders, invoices, quotes, forms and documents
- Answer routine customer and vendor questions by email, chat or phone
- Run data entry and reporting, including a weekly summary you can act on
- Track open items and tell you plainly what is done, pending or blocked
- Write and keep up SOPs for the work they do, so it can be handed off or improved
- Handle confidential business, customer and payment information by your rules
We screen for the tools you run, such as Google Workspace or Microsoft 365, a CRM like HubSpot, Zoho or Salesforce, and QuickBooks or Xero for invoicing. If a finalist has not used yours, you'll know before they start.
The standard we hire to
These are the working standards in the job posting your Linker is hired against.
- Inbox and calendar handled within 4 business hours during their shift, with nothing from the day left unanswered at sign-off
- Data entry, orders and invoices processed at 99 percent accuracy against your records
- A weekly status update you can read in two minutes without asking follow-up questions
- At least one documented process improvement or new SOP each month
Who we put on it
- Signs a confidentiality agreement and passes a background check
- Works your US business hours from a quiet, private workspace
- Wired internet with a backup connection and a plan for power outages
- Clear written and spoken English your customers and partners can follow
How it starts
- Step 1Tell us the work: a 15 or 30 minute call with Dan, or the sixty second scope on the homepage.
- Step 2Get a written quote at the published rate, held for 30 days.
- Step 3We recruit and screen for your work and your software, and you interview the finalist before they start.
- Step 4Your Linker works your queue on your hours. A Neon Link manager runs the account and answers when you need them.
- Step 5If the fit is wrong in the first 60 days, we swap them at no cost.
A good fit, and not a fit
- Owners who spend their evenings on email, scheduling and invoices instead of running the business
- Small teams where admin work lands on whoever is least busy, so it gets done late
- Owners who want one person who learns how they work, not a new freelancer every few months
- Advice that needs a license, such as legal, tax or medical advice
- In-person errands or office work on site
- Signing authority or financial approvals. Your Linker prepares and processes; you approve and sign
- Round-the-clock availability. Your Linker is one person on your US business hours
Questions owners ask
How much does it cost to outsource executive assistant work?
$2,295 a month for one dedicated, full-time person (40 hours a week), month to month, or $2,195 a month on the 6-month plan. There is no setup fee, and pay, equipment and management are inside that one number. For comparison, a US administrative assistant costs about $5,520 a month fully loaded, using the BLS median wage plus employer costs.
What tasks should I give a virtual assistant?
Start with the work that follows a pattern and eats your week: inbox and calendar, scheduling, CRM and record upkeep, orders and invoices, routine customer and vendor questions, and the weekly report. Keep signing, approvals and anything that needs a license with you. Your Linker writes an SOP for the work they take on, so the process lives on paper, not only in one person's head.
Does a Philippines-based assistant work for a US business owner?
It does when the hours and the English are right, and both are screened before you meet anyone. Your Linker works your US business hours, which is a night shift in the Philippines, with the exact shift set with you. We screen for clear written and spoken English, and you interview the finalist before they start, so you hear it yourself.
How is this different from hiring a virtual assistant?
You get one dedicated person who works only for your business, on your hours, inside your software, and a Neon Link manager runs the account: pay, equipment, replacement if it comes to that, and a phone that gets answered. You never run offshore payroll or manage a freelancer alone. It is not a shared pool, a ticket queue or a 24/7 answering line.
How fast can someone start?
We start recruiting when you say go. You interview the finalist before anyone starts, and the start date is set with you once you pick the person. We would rather take the time to find the right fit than hand you whoever is free.
What if the person is not the right fit?
If the fit is wrong in the first 60 days, we swap them at no cost. After that, if they leave, we recruit the replacement at no charge and manage the handover. Training on your process runs at the normal monthly rate.
Do we have to sign a long contract?
No. Month to month is available on every plan. The 6-month plan trades a longer commitment for a lower monthly rate. A written quote at the published rate is held for 30 days.
Related pages
- Remote Receptionist: Customer calls, emails and chats in your business name, scheduling, account questions, follow-ups and same-day logging, on your US business hours.
- Ecommerce Brands: Customer tickets by email and chat, returns and refunds by your policy, order exceptions, listing updates and supplier follow-ups in Shopify or Amazon Seller Central.
- Accounting & Bookkeeping: Bank recs, AP/AR, workpapers, payroll prep in QBO and Xero. Staffed before busy season.
1 US administrative assistant, fully loaded: ~$5,520/mo How we calculate this
Or describe your week
and watch your team draft itself.
The sixty second scope on our homepage reads what is drowning you and drafts your team, the first moves, and the number.
Try the sixty second scope