The role
Neon Link, a US-based company, pairs remote AI-enabled executive assistants in Kenya with US founders and small business owners. Founders of small companies lose hours every week to email, scheduling, travel and follow-ups that slip. You join a founder and run that side of their day: the inbox, the calendar, travel, the CRM and every follow-up, so nothing falls through. This is a partner's job, not a task list.
We care more about how sharp you are than where you've worked: if you think ahead, write well and learn fast, we want to hear from you even if you've never worked with a US company. You use AI tools every day to draft replies, summarize long threads and meetings and research before calls, and you build simple automations when the same manual step keeps coming back. You'll have access to the founder's email, calendar and accounts, so we look for people who protect that access by habit. We never charge a fee to apply, test, train or start.
What you'll do
- Run the founder's inbox in Gmail or Outlook: triage, answer what you're cleared to answer, draft the rest for approval and flag anything urgent with a one-line summary
- Manage the calendar across US time zones: book, confirm and reschedule, protect focus time and prepare a short brief before important meetings
- Plan and book travel end to end: flights, hotels, ground transport and an itinerary the founder can read on a phone
- Keep the CRM current in HubSpot, Pipedrive or the client's system, and own follow-ups after calls so every next step has a date
- Use ChatGPT, Claude or similar AI tools daily to draft emails, summarize threads and meeting notes, and research people and companies before calls, checking every output before it goes out
- Build simple automations in Zapier or Make, such as lead routing, meeting follow-ups or recurring reports, and document how each one works
- Send the founder a weekly summary of what's done, what's waiting on them and what you'd change
What success looks like
- An inbox and calendar the founder trusts, handled on the turnaround set with the client
- No dropped follow-ups, with every open item showing a next step and a date
- Manual work the founder no longer does, because you drafted it, automated it or took it over
What you bring
- 3 or more years as an executive assistant, virtual assistant, office manager or chief of staff supporting a founder, business owner or senior leader directly
- Expert in Google Workspace or Microsoft 365, including shared calendars, labels, rules and Sheets or Excel past the basics
- Daily use of AI tools such as ChatGPT or Claude in real work, with the judgment to check what goes out
- Polished written English, good enough to send emails in the founder's name, and clear spoken English for calls
- Able to work US business hours, an evening shift that starts between 4pm and 8pm Kenya time depending on the client's US time zone and the time of year, and to hold that schedule long term
- Careful with a founder's accounts: you use the password manager and logins exactly as the client sets them up, never save passwords, card details or contacts to a personal device or account, and you'll sign a confidentiality agreement, pass a background check and show a photo ID and proof of your experience, such as experience letters, payslips or freelance invoices
- Education: any bachelor's degree preferred, not required; relevant experience matters more
Nice to have
- Experience supporting a US founder or business owner
- A working automation you built in Zapier, Make, n8n, Power Automate or a similar tool
- CRM admin in HubSpot, Pipedrive or GoHighLevel
- Personal admin and complex travel for a founder who travels often
Work setup
- Your own computer with 8 GB of RAM or more and an Intel Core i5, AMD Ryzen 5 or Apple M series processor or better, on Windows 10 or 11 or macOS, with a webcam and a noise canceling headset
- Broadband of at least 25 Mbps, with a mobile hotspot as backup
- UPS, inverter or generator power backup so a power cut doesn't end your shift
- A quiet, private workspace where the founder's email, calendar and calls can't be seen or overheard
- Tell us your city and county when you apply; we hire across regions, so one storm or outage doesn't hit everyone at once
You'll do well here if
Anticipates the founder's needs
Discreet with every account
Closes every loop
Checks AI before sending
Automates the repeat work
Honest about real status
Questions applicants ask
- Is this job work from home?
- Yes. Remote, work from home, anywhere in Kenya, no night commute.
- How much does it pay?
- USD 280 to 420 a month (about USD 2 to 3 an hour). A fixed monthly contract rate, quoted in US dollars. The rate already covers evening hours. Pay is in US dollars (USD).
- What are the working hours?
- Monday to Friday, US business hours (evening shift in Kenya), weekends off; exact shift set with the client.
- When would I start?
- Hiring now.
- How do I apply?
- Use the form on this page: your resume, a few questions about this role, your expected pay and a short voice introduction you record on the page. A person reads every application.
- Does Neon Link charge a fee to apply?
- No. Neon Link never charges a fee to apply, test, train or start, and only contacts applicants from neonlink.ai email addresses.